Unhelpful Things to Say to Someone With Dementia

7. Calm down…: The Art of De-escalation

Telling someone to “calm down” during moments of distress can inadvertently escalate the situation. This phrase can be perceived as dismissive, invalidating their feelings and experiences. Instead, focus on active listening and validation, acknowledging their emotions and providing reassurance. Employing calming techniques such as deep breathing or gentle touch can help de-escalate tension. By creating a safe space for emotional expression, we can support individuals in navigating their feelings while maintaining their dignity. This approach not only diffuses potential conflicts but also strengthens emotional connections.

8. Why did you do that?: Focusing on Understanding

Questioning the actions of someone with dementia with “why did you do that?” can imply judgment and create defensiveness. Often, behaviors may not have a clear rationale due to cognitive changes. Instead of seeking explanations, focus on understanding the emotions or needs driving the behavior. This shift in perspective allows for more empathetic responses and solutions. By approaching situations with curiosity rather than judgment, we can foster a more supportive environment that prioritizes understanding and connection over blame, enhancing the overall quality of interaction.